You think that stinks, check out this! I dropped and broke the glass carosel for my Sharp microwave. They wanted $83.00 PLUS shipping for a replacement! For a piece of glass! I only payed $120 for the whole thing! What a ripoff. I lucked out and found someone disposing of a broken oven with the same glass and got it free, but I will remember to avoid Sharp next time that I purchase an appliance. We live in a disposable society now, but a psr2000 should not be considered "disposable" . Parts and service are not profitable to mfg.s but should be part of their stratagy to retain customers.