donny, they may be hepful to you..after all you bought gear from them,but accept that it is not the same for everyone...and the ketron forum is a bit of a waste of space for pretty much anything technical that needs to go below the surface...its great if you want to swap midis, or chat about your dog and cat, whatever...but not for serious forum discussions on the technical aspects of the keyboards...and no-one responds much at all....but having said that the SD1+ is still a SUPER board, and apart from terrible overdrive and distortion guitars (even in the upper banks) it is the equal of ANY arranger board out there, probably even better!!
dennis