Yeah we'll get our account credited once they actually "read" the meter.. The trick word here is "read" They can turn around next month again and say that they had to estimated the bill once again. If they do this that'll be 3 months in a row without a reading.. I don't mind the occasional estimate, when the weather doesn't permit reading the meter, but to do it 2 months in a row when the weather is actually good really gets to me. Our deposit was supposed to be credited towards our account after 12 months of service with them. We've been with them for several years and it wasn't until my wife called today that they finally credited the deposit.. Here in the US if they don't read your meter they don't leave a card.. They just give you an estimated reading, and those are generally far off.

Squeak