Tommy,

I would like to point out, that Dave is the Product Support Manager for Generalmusic and besides him, and we have many others that actually frequent many forums and newsgroups. Generalmusic also has a policy that the dealers we select must be able to support the products they sell, so if you were to purchase a Generalmusic product, besides the resources available from Generalmusic which is fairly vast, you also have the resources from the store in which you purchased the instrument.

I think also, what David was trying to say about companies that make products other than Musical instruments, was not a put down, nor take away what these companies produce. However, a positive about Generalmusic is that Generalmusic produces nothing except musical instruments, and have been doing so as a family business for over a century. Everyone that is involved in the decisions actually plays, and most of them extremely well, giving a unique perspective that only a musician would have. Generalmusic, has always been known as an innovator from the from the time that Mr. Galanti invented the Piano Accordion, right up to today’s innovation with the genesys instrument and the Drake processor. To put it another way, there are many Ford and Chevy’s dealerships out there and they are good vehicles, but let us not put down the Lamborghini just because there isn't as many, nor is it for everyone.