I just spoke with Steve Demming at Yamaha. He was very nice. We walked through what's going on with my keyboard. We tried another full reset. The keyboard is definitely not working right. He has a hunch that it might be a loose or faulty data cable, but he said that he would have to see it to be sure. He expressed amazement that one customer could have two keyboards with similar problems.

He told me that despite my having scratched the first unit I got, that Yamaha would take it back - if Sweetwater allows me to take it back. That is a very kind gesture as it would allow me to not have a keyboard tied up in the shop (and to get an unscratched keyboard as well).

Sweetwater called me to tell me that they tested the unit they have, and there are no problems with the data wheel. They are overnighting it to me with a return label for the one I just got. My fingers are crossed.

I am not going to plug the midi controller in until I test it on a computer. I don't want to jinx anything.

Beakybird