Originally posted by Ensnareyou:
Don't always believe that the manufacturer is telling you the truth. Yamaha knows full well when one of their products has serious build quality or software issues, but letting the consumer know that could be detrimental to their sales. Case in point the PSR 9000 Pro. Yamaha knew that the 9000 Pro's main processor wasn't fast enough to handle all the tasks the keyboard was supposed to do and no amount of software updates could change that. The hardware wasn't upgradeable so there was no possible fix in sight. In the end Yamaha abandoned the 9000 Pro altogether and left users who spent nearly $4K on one hanging with a keyboard that had no support and no possible fix.
Few companies will freely give out information regarding a product, whether it has numerous defects, or if it has software issues. It just doesn't make good business sense for them to be honest. Sad but true!
I work for Yamaha Canada...but then again, I am only a tiny (very) spoke in a VERY big wheel and perhaps this information isn't available to one of their minions.
Ian
[This message has been edited by ianmcnll (edited 10-03-2007).]