I don't have an equinox, but did you cheque the os version????
There's an update on GEM site from may 99.
Very often these keybords/synths come with
first os.
fred
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Keyboards/Sound Units: Kurzweil 2600S, Roland VR-760, Acces Virus C, Roland G-800, Akai AX60, Minimoog, Machine Drum, Roland R8-M, mediastation x-76