There's just something about the fact that this is a public forum that seems to get people aggravated.
If I were friends with Craig and he had a bad experience with a company and decided to tell me about it whenever we discussed that company, then by all means! I'd want to hear his opinions. Because he's posting his opinions in a public place for all to see, it becomes much more than an exchange between friends.
Personally, I value everyone's opinions, especially when they are constructive and we can all learn from them. I certainly don't blame Craig for posting his feelings and experiences. I value being able to use his point-of-view when making my own decisions about products.
It is a shame Domenik seems to have left us again though. I too was enjoying hearing how the Mediastation has progressed. I'd love to see them give the 'big three' a run for their money!
Just my two cents...