George,
Thanks for your posting regarding the Oxnard GC. Glad to hear it was not just me they avoid but keyboard customers in general As you say they don't stock any high end arranger keyboards. Given the attention they pay to customers I doubt if they'd know if there was a demand or not in the area.

Well it can only drive more customers to your store in Reseda. It makes stores like your own stand out from the chain stores. Not that all GC stores are to be viewed like this, as those with enthusiastic experts such as Dan01 are providing good service. It still depends on the staff at each store. It just pays for people to find out which is the best store in their area for support and advice. Often word of mouth is the best way to find out this sort of info.