Originally posted by mikeathome1:
I imagine there are a few famous guys out there that have one of your boards (probably comped).
Actually not comped. The famous players using our instruments have either paid for or offered other services as payment.
Can I start on one of your boards for $500 and build up my brand loyalty?
Yes, the GK340 is less than $500.00. The WK1 is a bit more than $500.00
What I meant was I can't talk to any users like you can on a worldwide support group like psr tutorial and other sites of real users that I can and have asked "hey how did ya like the board..whats your experience trying to do this or that."
I'll give you that one. At this point GEM does not have the following that Yamaha has. This doesn't mean that they are not as good or better in some cases.
As for wanting to know how certain things function on our instruments, you are talking to the national product support manager. It is my job to know all of the ins and outs if our instruments. I am a regular here and on other forums to answer those questions and do so in an honest straightforward way. I try to leave the hype out of my responses and only offer relative, un-biased information. And there are GEM owners that frequent these forums that are happy to answer questions you may have.
Next time I talk to Joey D or Rick I'll see if they give me some pointers on how to sequence on a gem. Celebrities probably have a hundred different keyboards, Joey and Rick didn't get famous using a Gem.
Do that. Joey said he really likes the Hammond sounds on the Genesys. Now that surprises me since he is the B3 king as of Jimmy Smith's passing. GRHS
Rick Wakeman uses the Promega 3 which is our Physical Modeling stage piano and does not have an internal sequencer. Before the Promega 3, Rick used the GEM Pro 2 digital piano (along with a huge arsenal of other synths).
Send me one I'll try it for a couple of months and if I like it I'll send ya a check.. or the board back.
Give me a credit card number and I will have one sent to you with a 15 day trial with full refund, less shipping. Shipping doesn't amount to all that much, so you are out almost nothing if you don't like the Genesys.
All I'm saying is your distribution hasn't been great.
That is true. The relationship with Baldwin Piano for our home pianos and Peavey for our pro instruments both turned out to be not great ideas. There was a lot to clean up from those situations. But that is over and our distribution is much better than it ever was in the past and getting better every day. We have come up with a way for those people that are a distance away from a dealer to still be able to get our product until a dealer is set-up in their area. I am on board to supply product support and do so at all hours of the day and night when necessary. Via e-mail, this and other forums and our own forum, and via phone support if needed.
Best Regards,
Dave
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Wm. David McMahan
Nat'l Product and Support Manager
Generalmusic USA
GEM Community Forums [This message has been edited by WDMcM (edited 03-11-2005).]