frankieve,

When he/she installed the new OS, they should have deleted the previous Monitor.bin setting. However, tell them to
* Go to MENU
* Go to MONITOR
* With the monitor plugged into the Midijay, change the frequency (for most US monitors, 60Hz works). Also adjust if need be) the horizontal and vertical settings (6 and 12 - again, depends on monitor). Once a clear screen is visuallized, press SAVE to save the new Monitor.ini file in the HD.

Thanks,

AJ