Well, here's the latest on the continuing saga of the defective S900s...

I had phone conversations today, with Chris (my salesman) at Alto Music, with George Kaye, and with Steve Deming at Yamaha...each conversation was cordial, informative and helpful.

Bottom line - I have been promised a new S900 to be shipped asap, along with a bonus Signature Series Gig Bag for the S900. When it arrives at my dealer, he will inspect it and then ship it to me overnight(at his expense, once more). I feel bad for Alto Music, who gave me a great price on the keyboard and also ate all the shipping expenses. (Yamaha does not drop ship to customers, so they ship to the dealer and the dealer ships to the customer. When this ordeal is over, Alto will have paid for at least 5 shipments on this one sale.) When I get the new board and make sure it works, then the old one will be picked up.

So, many thanks to Chris at Alto Music, along with his rep, and to George Kaye and to Steve Deming - all great guys who have helped me get through this dilemma. Also, thanks to all of you who have posted and responded to this issue here on SZ. Don't underestimate the influence of your posts!

I will, of course, let you know how this all works out. Hopefully the end of this story is in sight!

Tim