Originally posted by George Kaye:
Tim,
If it's OK with you, I will call Steve Deming on Monday morning and let him know of the mistake made in manufacturing because Yamaha needs to find out where the blame lies. They are too big of a company to have an error like this get through the loop. My guess is that Yamaha will want to replace your keyboard one more time. They won't want a mistake like this out there in my opinion. I've spoken to Steve several times last week to make sure they are monitoring all that's been posted regarding quality control and shipping problems. I know for a fact that everyone at Yamaha is in the loop.
Although I'm not the dealer you've purchased your 900 from, I have been in close contact with Yamaha regarding all your issues. It is in everyone's best interest that I continue to monitor what's been posted here and make sure Yamaha knows of everyone's concern and for me to know what actions are taken to insure future perfectly intact instruments are received by all who buy them.
George,
That will be OK with me. I will also be calling my salesman about this on Monday when he is back at the store. I suppose Yamaha will want this thing back. However, I previously said if the third one was defective that was it. Right now, I'm undecided whether I want another S900.
Tim
[This message has been edited by CoasterTim (edited 10-20-2007).]
Previous Topic
Index
