Hi Guy`s

I received a call from Steve , just to see if I was satisfied with my T-3 and to ask if I had any questions.

I did have a couple , and we worked over the phone and it had to do with non Yamaha samples.

I explained that "it worked before , but it wasn`t working now".

So he took the time to work the problem over the phone , and even took the time to call back with a solution , so now I know what I was doing wrong.

This my friends is real customer support , just a follow up call , that turns into real help.

Steve , you are A-OK !! , and thanks again for the assist.

How many other companies or people would go to such lengths to follow up and solve a problem , before it really became a hassle.

Once again Yamaha and Steve prove why buying Yamaha is a very good deal !!

Thanks and take care

Gary 