A year or two ago, I sold my Yamaha PSRS900 to Bill half-way-live-music. "We" later sold it to a gentlemen in Hayneville, LA.
He called yesterday and was having the classic display problem, where an LCD goes out and wreaks havoc. He was only getting static when he turned it on.
I called Yamaha and was lucky enough for Steve Deming to answer the phone. He said that Yamaha would take care of the problem, even though the unit was well out of warranty.
Now that's service above and beyond what was "necessary". Kudos to Steve and to Yamaha!
DonM

A year or two ago, I sold my Yamaha PSRS900 to Bill half-way-live-music. "We" later sold it to a gentlemen in Hayneville, LA.
He called yesterday and was having the classic display problem, where an LCD goes out and wreaks havoc. He was only getting static when he turned it on.
I called Yamaha and was lucky enough for Steve Deming to answer the phone. He said that Yamaha would take care of the problem, even though the unit was well out of warranty.
Now that's service above and beyond what was "necessary". Kudos to Steve and to Yamaha!
DonM

I did try to pump him a little about new arrangers, but he really didn't seem to know. He thought surely that SOMETHING would be coming sometime this year. Sure hope he knows something that he can't mention!!
DonM