Try swapping the boards around in their sockets. This probably won't help but it's worth a try. If you give me your email address I'll send you the needed files and instructions on performing an update to the Promega 3. Some of these files are too large for normal email, but if you have Gmail, the zipped files will be sent via Google Drive so should work. I have successfully used a Windows 10 PC to update with. Just make sure you have the appropriate cable as described in the document I send.