I have recently e-mailed and actually even spoken to Simon Robinson by phone, requesting a catalog, and the service from him was great! The catalog arrived within a few days
I ordered the new 7000 video and book, among other items, from the catalog, and Simon called me personally to tell me that the book/video would be available in a few weeks and, upon arrival, sent to me ASAP. Now, calling long distance just to tell me that there would be a delay was, in my opinion, above and beyond what I would have expected.
I would like to wish Simon the best of luck in his new endeavor in Florida and I am looking forward to the convenience of being able to purchase accessories for the 7000 right here in the USA.
Give him a call or e-mail him; you will be pleased with his friendliness, knowledge and the service he provides.