Today, I had a refreshing experience with a bicycle shop where I had taken my boat bike for repairs. It is manned mostly by young men, ranging in age from 20 to 30 and one older guy in his early 50s.
They were prompt, very courteous, polite, did an excellent job of assessing the problems and fixing them, charged me a reasonable price, and even loaded the bicycle into my van for me, shook my hand, and thanked me for my business.
I guess there's hope for the younger generation, yet.
Gary