I feel bad for him hope it gets resolved and replaced asap for him......

... that's a shame ...I wonder if he tried a 'Factory Reset" ?

read all the you tube replies..........

He was on Korg forum. Dealer is replacing it.

Great news Don a Happy Ending.

offcourse the dealer is replaing it.... what else would you have expected?


things like this happen all the time... now and back then.. only now people make youtube video´s of everything..



I dont see any news value in this, its sad for the owner but thats about it, its reallity that nothing is perfect, just bad luck, cant even blame Korg for this...

Well, shit happens and so do bad luck, but maybe Korg did not do the quality test as proper as they should before the product left the factory?
If the keyboard are faulty like that "stright out off the box", there is no other than Korg to blame.

Your right Gunner. Looks like product slipped through quality
check. It is sad that a customer buys, waits for delivery and
finds he has a defective product out of the box. Bummer !
Lloyd

The only way to prevent this, is buying at your local dealer and testing your instrument before taking it home..

I dont know if this person bought online, probably he did, but this is a risk you take when buying online, and thats something we sadly forget to often..

As true as that may be, while buying from a local dealer is always the best source to go to first, it is still only catching a defective instrument that should have been pulled by quality control before it left the factory.

Have you ever seen how fedex handles it cargo outside the eyes of customers? They tend to throw with them boxes as if they are garbage...

Buying from a local dealer sounds great. Only thing is there are none that carry arrangers withing 150 miles, and even then, they probably don't have any in stock, maybe a couple of Casios and a low-end Yamaha.
I know in Europe lots more local dealers stock them.

I wonder if every instrument is checked?

When I was in QA, we didn't check every product. But most of our products were less than $4k each.

Still, it doesn't help the cause of the PA 4X

Good luck buying locally here in Ontario, Canada. They don't stock high end keyboards even in the best stores. You have to have them order with the same potential risks as having it shipped to your door.

God Bless,
Don

All around, two dozens of options for me in a 50 miles radius...

You are right tough, we can call ourselves lucky...

The original issue was resolved, at last. Here's what he posted on Korg PA4X forum:

Finally, story with happy end Very Happy

I've received brand new Pa4X 76 this morning after loooong waiting time.
New one works perfectly fine.
This time it came with 1.1.0 firmware, update to also 1.1.1 went smoothly.
Happy man Cool

Great news!

That's the advantage of our extremely high population density in the Netherlands and Northrhine-Westphalia. Our state has 18 million inhabitants in an area of 120 by 120 miles. The downside is traffic jams and scarce "open range"...