Most people tell me it should have some way of unlocking it, but there doesn't seem to be anything at all to do this. I did go to the website in the first place, but without success. The suggestion was I "ask a friend" ha! ha!
However, my young brother is a bit of a 'computer boffin' and I mentioned it to him. He suggested I let him have it and he will do it via his PC - don't ask me how. Unfortunately, he lives in another town quite a few miles from Cambridge so we don't get to see each other very often, but I'll certainly let him have a go.
The strange thing is, whilst I can copy almost everything on it, it wont allow me to change anything but of course,that's what security is all about isn't it?
I'll keep you posted on this one.
Take care! Audrey