You'll have to get it from your distributors as it was purchased from Ketron.

[This message has been edited by Ketron_AJ (edited 08-23-2010).]

Please also remove the files from 4shared.com

Tonewheeldude,

Done.

Is this USB Pen Drive update for sale in the UK? Is this true for other EU nations as well as it's not the case for the USA.

Thanks,

AJ

Each distributor has to buy the USB pen drives, the hardware was not free for Ketron to produce and not free for the distributors to purchase.

It is vital that every Audya owner has a physical pen drive paired to their Audya (unless the Audya is brought with the sound upgrade preinstalled by Ketron).

what was that password again?
i'm missing 1 file only

sorry for the confussion... what I ment was is it for sale to UK customers/end users?

Thanks,

AJ

[This message has been edited by Ketron_AJ (edited 08-22-2010).]

Leezone,

About 20 years back I met a chap just like you on a 767 going to Tenerife, he asked the pilot could he keep the headset he used to watch the in-flight movie, the pilot said “ where the hell are you going to get a Boeing 767 to plug them into” why do you want Audya software.

Tony

HAND

The problem is that Ketron the manufacturer messed this up again.
They created an update for the Audya on a pen drive. They said it is to be free for the consumer.
However, instead of Ketron the manufacturer absorbing the cost, Ketron the manufacturer told the distributors that they must absorb the cost.

And now you are seeing the negative effects of territorial distributorship.

That is why Ketron will continue to do bad because the distributors and the manufacturers are always at odds and the consumers are left to suffer.

Makes you wonder what will happen to Audya owners who bought their Audya second hand and hear there is a free update and because of the distributor they can not get it.

Why simply Ketron didn't make available the update for download like all previous updates? I think nowdays nearly everyone has a broadband connection and downloading even some GB of software isn't much of a problem. They would have saved the costs of purchasing that personalized USB pens.....

its not the size of the download, it is mainly the way it is deployed. Ketron Italy wanted to make sure this major upgrade went as safely and smoothly as possible with the smallest amount of risk of data corruption or user mistakes, and as service manage I can tell you that many people are just not getting the normal update procedure where you have to connect to a PC. If this had been a download it would have been disaster.

and genesys, not sure why you think ketron are doing bad - it has been extremely succesful for us here in the UK. As for supporting second hand keyboards, it makes no difference to us wether an Audya is new or second hand to us, if their keyboard originated with us we will support them.

So far not one of our owners has complained about the small cost of the USB drive and not one has had a problem installing this way. The only people to complain are those that do not have - or have no intention of owning an Audya.

[This message has been edited by Tonewheeldude (edited 08-23-2010).]

Tonewheeldude is right on the update procedure. It's not just simply downloading files and copying to your Hard Drive. It's about copying specific files into specific folders of your Hard Drive. A wrong COPY move or missing 1 or more files and we're back to square one.

The Pen Drive was/is the only way to garantee such - which is why we have you install the new software 4.1 FIRST from the Pen Drive before loading the other file ... as this software has a management function which allows AUDYA to copy the respective files into their respective folders ... something very very hard to manage via a simple download, regardless of how well the instructions are written. It also bypasses the us of a PC which obviously wasn't clearly understood by many.

If you want to simply upgrade the Operating System (you don't want the New Sounds, Styles, Program Voices, Update GM voices ... etc, but want the new functions), we've made that version available and downloadable on our website at www.ketron.it.


Thanks,

AJ

This takes 3.5 hours to load on, would you go to bed and leave your Audya connected to the WWW, do you know of any other software upgrade that takes 3.5 hours, I can't think right off hand! It was a no goer on the web.

Maybe you could download a file or a bunch from the designated web site,
copy them in an empty usb pen drive
run a utility that would check file integrity (ketron programmers would have provided it)
and only then place the pen drive in your Audua and run it.

Yes, Kontakt 4, Goliath, Symphonic Choirs and few others but...they all are over 40GB each
and will eat Audya for Breakfast and Audya 4 for Lunch...and they dont take 3.5 hours, only
the most 2 hours on a Good computer for copying the Libraries.

[This message has been edited by Nedim (edited 08-23-2010).]

Quote Tony "Tony Hughes quote:
--------------------------------------------------------------------------------
Originally posted by mrdave:
Why simply Ketron didn't make available the update for download like all previous updates? I think nowdays nearly everyone has a broadband connection and downloading even some GB of software isn't much of a problem. They would have saved the costs of purchasing that personalized USB pens.....
--------------------------------------------------------------------------------

This takes 3.5 hours to load on, would you go to bed and leave your Audya connected to the WWW, do you know of any other software upgrade that takes 3.5 hours, I can't think right off hand! It was a no goer on the web.
"

Tony I dont think the writer was suggesting that you would keep an Audya conneced to the WWW, I think he was saying his computer and then trasferring to a pen drive with a file that authentictes the process to keep the drive with the Audya

Robbo

Yes, but any of those programs write to the PROMS in your computer, like I think the PEN upgrade do.

I updated my Audya yesterday and it went smoothly. This pen drive update is fantastic.

Is the upgrade significant? Are there more styles, more sounds?

I successfully installed everything from the pen drive also. Works great, and it was easy to do.
DonM

Yes, the upgrade is significant. I didn't see more styles, but all the styles are much more balanced. The Dance styles in particular are like night & day.

All the sounds are much better.I feel like my Audya is a newer and a much better keyboard.

I'll spend more time with it a report back.



------------------
http://www.esnips.com/web/SongsfromDanO

I have to agree with this statement. When Ketron came out with 4.0 for SD1 owners, the whole think was done with floppy disk. Imagine that in todays world ?

The USB pen drive was the perfect solution.

If it was a download via computer, anything could have interrupted the download. Then it would have been a huge problem.

Before upgrade I had 553 styles, and after uppgrade 577 styles. 24 new styles and some new voices and program. It sounds fantastic