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#290604 - 07/28/10 09:49 AM Korg comes through!
zuki Offline
Senior Member

Registered: 09/20/02
Posts: 4717
I had a couple issues with both 800 boards (yellow screen blotches - liquid crystals popping from cells). One board was under warranty, the other not (although newer).

KorgUSA took care of both boards for me at their expense. I have to say this is customer service at its finest. Try that with another brand
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Live: Korg PA4X/EV Everse 8s/Senn 935/K&M stand

Studio: Korg PA4X/Yamaha DGX670/Boss BR900CD/Tascam DP24SD/MTM Iloud/Sony C80/AGK 214/K&M stand

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#290605 - 07/28/10 11:33 AM Re: Korg comes through!
leezone Offline
Senior Member

Registered: 06/24/08
Posts: 3131
zuki,

better than Ketron's??

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#290606 - 07/28/10 01:05 PM Re: Korg comes through!
Fran Carango Offline
Senior Member

Registered: 05/26/99
Posts: 9673
Loc: Levittown, Pa, USA
Jim , you are aware the display problems are because of bad parts....just like the Roland EM2000....You can be sure there will be 100 percent failure eventually...
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#290607 - 07/28/10 04:42 PM Re: Korg comes through!
hellboy44 Offline
Member

Registered: 11/04/03
Posts: 541
Loc: Australia
Does this affect the PAx2 or just the 800?
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God I hate signatures.

BUT...

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#290608 - 07/28/10 05:10 PM Re: Korg comes through!
mc Offline
Member

Registered: 07/17/01
Posts: 870
Loc: New York
I have to say the Korg USA is actually very good. I have a problem with a mother board on ix300 that was out of warrantee and they fixed it at no cost to me. They had to wait for Japan to send them a replacement board which took a little longer than expected, so they picked up the tab due to the extra wait time.
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Ketron X1 (Oldie but Goodie)

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#290609 - 07/28/10 06:37 PM Re: Korg comes through!
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
Quote:
Originally posted by mc:
I have to say the Korg USA is actually very good. I have a problem with a mother board on ix300 that was out of warrantee and they fixed it at no cost to me. They had to wait for Japan to send them a replacement board which took a little longer than expected, so they picked up the tab due to the extra wait time.


did you ship the unit to Korg for the repair?

I was a big Korg user since the 70's 80's....but until they change their "Folder" OS PA series style of doing things I can't embrace them anymore...just too many steps to navigate & edit...I hope they make some changes...KORG has so many pluses going for them.



[This message has been edited by Dnj (edited 07-29-2010).]

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#290610 - 07/29/10 01:46 PM Re: Korg comes through!
mc Offline
Member

Registered: 07/17/01
Posts: 870
Loc: New York
no, it went to a service rep in NYC after a couple weeks, they shipped it to korg usa so that they can fix it since the entire mother board went bad. I was told it was a complicated fix and korg could handle it better.
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Ketron X1 (Oldie but Goodie)

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#290611 - 07/29/10 01:50 PM Re: Korg comes through!
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
It could ...of been possible to just take it to Long Island and drop it off at KORG...might of been done faster?

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#290612 - 07/29/10 06:16 PM Re: Korg comes through!
leeboy Offline
Senior Member

Registered: 10/09/04
Posts: 2580
Loc: Ocala, FL USA
DNJ,
Have you actually cheked out in detail the song book function on the Pa800/PA2XPO?
It is super powerful for gigging..virtally every setting is saved in the song book entry. Maybe it's just what you used too..but I love the PA OS...very powerful and very easy to use.

Lee S.
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Lee S.

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#290613 - 07/29/10 06:45 PM Re: Korg comes through!
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
Lee I have gigged with the i3/i30/Pa80/Pa60/Pa800 and yes I have used all the functions including the songbook...but it doesn't compare to the ease on stage of the New Yamaha arrangers for my needs....that's why I sold them all...and returned to Yamaha.
The Korg Folder system is ancient and needs to be redesigned IMO.Live play navigation is imperative on stage, although Korg does have many attributes certain things like this keep me away. I still await an arranger KB that can play separate modes on board "simultaneously", Styles, Smf, Mp3, Sfx, with seperate slider controls for each.....to date only the Midjay Module can do this. For now combined with a laptop the S910 fills most, but in no way "All" of my needs in the trenches performing on stage to date......we'll see what the future brings..I keep an open mind.



[This message has been edited by Dnj (edited 07-29-2010).]

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#290614 - 07/30/10 11:44 AM Re: Korg comes through!
zuki Offline
Senior Member

Registered: 09/20/02
Posts: 4717
Funny, I find the 800 easiest to use vs anything else. I've had the Yammy too, but the ease of creating, saving, quick changing and overall sound quality is unsurpassed. As Lee said, send all to the Songbook and fly fast in live play (at least I can do it)
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Live: Korg PA4X/EV Everse 8s/Senn 935/K&M stand

Studio: Korg PA4X/Yamaha DGX670/Boss BR900CD/Tascam DP24SD/MTM Iloud/Sony C80/AGK 214/K&M stand

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#290615 - 07/30/10 02:14 PM Re: Korg comes through!
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
Quote:
Originally posted by zuki:
Funny, I find the 800 easiest to use vs anything else. I've had the Yammy too, but the ease of creating, saving, quick changing and overall sound quality is unsurpassed. As Lee said, send all to the Songbook and fly fast in live play (at least I can do it)


As I said "FOR MY NEEDS" everyone plays and performs totally different....KORG arrangers are out of the question for me at this time until changes are made if any to suit my criteria and style of playing...enjoy what you play I know I do .. ..it's Yamaha for me at this time but who knows what the future will bring?



[This message has been edited by Dnj (edited 07-30-2010).]

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#290616 - 07/30/10 04:51 PM Re: Korg comes through!
zuki Offline
Senior Member

Registered: 09/20/02
Posts: 4717
I think our lobal parts are all different. I had a really hard time with Yamaha OS and an easy time with Korg. I'm working every night on new tunes and the 800 OS is just such a snap.

But we will probably talk about new things in 2015 and these days will pass.

Donny, enjoy - you're the man............I love the 330 too
_________________________
Live: Korg PA4X/EV Everse 8s/Senn 935/K&M stand

Studio: Korg PA4X/Yamaha DGX670/Boss BR900CD/Tascam DP24SD/MTM Iloud/Sony C80/AGK 214/K&M stand

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#290617 - 07/30/10 05:46 PM Re: Korg comes through!
Dnj Offline
Senior Member

Registered: 09/21/00
Posts: 43703
Quote:
Originally posted by zuki:
I think our lobal parts are all different. I had a really hard time with Yamaha OS and an easy time with Korg. I'm working every night on new tunes and the 800 OS is just such a snap.

But we will probably talk about new things in 2015 and these days will pass.

Donny, enjoy - you're the man............I love the 330 too


Good luck with the Roland BA330 ....
it really is fexible & fits MANY needs for the gigging musician like a Stereo Swiss Army Knife!!

I really wanted to LOVE the Pa800 but after a few months on the road I knew it wasn't a keeper for me. I look forward to whats next from KORG, Yamaha, & Roland....I've given up on Ketron for now...some of the demos on my website were recorded using the PA800 also....besides my Tyros. I will have to say KORG is #2 in my choice list....don't get me wrong I enjoyed many of the features on the PA800 but not enough to keep.

have fun.



[This message has been edited by Dnj (edited 07-30-2010).]

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#290618 - 08/01/10 02:32 PM Re: Korg comes through!
124 Offline
Senior Member

Registered: 01/01/09
Posts: 2195
Good to see that Korg is getting some kudos here. Maybe some of the folks over on the Korg forum need to hear some of this. There's been some less than stellar comments on Korg service on there lately.

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#290619 - 08/01/10 11:15 PM Re: Korg comes through!
rikkisbears Offline
Senior Member

Registered: 12/22/02
Posts: 6020
Loc: NSW,Australia
Hi Zuki,
you did well.
My PA800 screen went dark. Still worked, but I couldn't see what I was pressing. Whole screen had to be replaced & cost me over $600.
Unfortunately mine was well out of warranty.
Anyway I've got it back, & I must admit it's nice to have it back home again.

best wishes
Rikki

Quote:
Originally posted by zuki:
I had a couple issues with both 800 boards (yellow screen blotches - liquid crystals popping from cells). One board was under warranty, the other not (although newer).

KorgUSA took care of both boards for me at their expense. I have to say this is customer service at its finest. Try that with another brand

_________________________
best wishes
Rikki 🧸

Korg PA5X 88 note
SX900
Band in a Box 2022

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