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#272444 - 09/30/09 07:31 AM
Re: Rude or stupid sales people.
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Senior Member
Registered: 10/08/00
Posts: 4715
Loc: West Virginia
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Ohhh man where to start on this topic I can't even count the number of dumb sales people I've run into. Actually I take back the word dumb.., and to be more fair., would say "inexperienced" better suits it. Some of these music stores can't find keyboard sales reps and you often find a drummer or guitarist trying to sell you a keyboard. Store owners at times put these guys in a tough spot. Ok..., let's see. Walked into a very nice store (mom and pop store). They actually had some decent keyboards on display. I went to test one out and was stopped in my tracks by the person working. They guy went on to say "these are very expensive and we ask that customers do not touch them". I laughed soooo hard at this guy. I said "You've got to be kidding me..., how in the heck do you expect to sell a keyboard if a customer can't walk in and play the bloody thing to see if they like it"? He told me "We have a keyboard guy that'll demo them for you". I said OK.., well can he show me a few of the boards. His response.., well our guy is only in once every two weeks..., and I'm not a keyboard player. I laughed at him again and just walked out the door. I had a guy at Guitar Center trying to demo a Fantom X8 for me. Another classic example of a guitar player who wasn't where he ws supposed to be. This guy was so clueless. I had to show him where the power button was. Not only that he kept calling it an "arranger workstation" and thought the entire arp section was styles with auto accomp. To top it off..., (I'll call this guy an idiot in this case).., he was so clueless that he said "All this great sound is coming from the onboard speakers that project the sound out the rear of the keyboard". This nut had no idea the sound was coming from the really nice keyboard amp on the floor! Ahhhhh.., I had a good laugh with this clown.
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GEAR: Yamaha MOXF-6, Casio MZX-500, Roland Juno-Di, M-Audio Venom, Roland RS-70, Yamaha PSR S700, M-Audio Axiom Pro-61 (Midi Controller). SOFTWARE: Mixcraft-7, PowerTracks Pro Audio 2013, Beat Thang Virtual, Dimension Le.
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#272446 - 09/30/09 09:35 AM
Re: Rude or stupid sales people.
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Senior Member
Registered: 04/13/05
Posts: 5126
Loc: USA
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A year ago this coming Columbus Day Holiday weekend, my wife and I were in NYC and we decided to stop by Sam Ash's Manhattan location. Tyros 3 had just been introduced,Frankieve had one in stock, but even though we about drove by the front door of his store we could not stop by until a couple of days later on the return trip.
Upon entering the Sam Ash store a sales guy asked me could I help you. I said yea I want to look at arrangers what do you have. He ushered us into the room with the arrangers. I took a quick look around and asked where's the Tyros3, He repsonded Yamaha doesn't make a Tyros3, but I do have latest Tyros2 and also the original Tyros. I replied sorry sir, but Tyros 3 has just been released. This guy insisted no Tyros 3, the more he insisted the more I said check your computer and inventory. By this time I'm pretty disgusted, my wife tells me she's embarassed because I'm in a litte contest about the availibity of T3. She walks out of the store, the sales rep comes back and says gee, they do make one. We have one in our Los Angeles store..............See ya and walked out of the store. BTW the store itself was disappointing, not what I expected from a giant like Sam Ash.
[This message has been edited by Stephenm52 (edited 09-30-2009).]
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#272450 - 09/30/09 11:44 AM
Re: Rude or stupid sales people.
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Senior Member
Registered: 01/02/04
Posts: 7285
Loc: Lexington, Ky, USA
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Stupid like a fox! My friend who died 5 years ago was the owner of the most successful music store in the city. He was a big band trumpet player. He, his wife and the owners of the other two popular music stores all worked together for 10 years at a large local store. When they started their stores, they all agreed to divide up the business. My friend did not stock and sell horns; he specialized in guitars and PA. His one friend did horns and the other specialized in keyboards. Thing is, he never learned a thing about stringed instruments. He would take an instrument down, run a had across the strings without touching the neck and say....WONDERFUL!, and hand the instrument to the customer. In 40 years, he never learned more, but what a salesman!
I ordered a red Guild hollow body. He called and said the thing was in. When I went to pick it up, it was sunburst. When I called that to his attention, he said, "I don't think so. That's a new Guild red." Then, he took me and the guitar over to a window and turned it several times to let the sunlight bounce off of it. Damn if he didn't convince me that it was some kind of proprietary red.
Two days later, the red one came in. I kept the sunburst one, played it for 40 years, and at his funeral, his son told the tale of his dad, the GREAT SALESMAN and Russ's red guitar!
I took it back to the store, where, for a year, it hung on a hook in the most visible place there, with a sign saying "Russ's famous red guitar".
Dumn salesman or dumn customer? You decide!
Russ (colorblind) Lay
[This message has been edited by captain Russ (edited 09-30-2009).]
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