Hi... I don't post here that often but I do read most of the threads.
I just wondered if anyone else has tried to contact Ketron through their web site.
I have enquired about the Audya release date three times over the last two weeks via the contact us link and have had no response at all.

I have owned Ketron and Solton product going back many years and if anyone from Ketron in moitoring this forum ....have a word with your support team.
Even a polite " no release date yet" would have been better than nothing.

By the way my current board is a Tyros 2 and
in my opinion for the price the Tyros 3 is not that much of an improvement.....

Cheers.... JDX

The Audya was demoed at the shows a few months back & then never seen again.......your guess is as good as ours if it will ever be released in the future.
As far as support, although Ketron produces great products I would say they need to step it up in theis regard its one of the big reasons people shy away from purchases.


http://www.youtube.com/watch?v=Wkw5gKA4Nh4
http://www.youtube.com/watch?v=AWEIH6WiNt4&feature=related http://www.youtube.com/watch?v=Q5AexrHjlRE&feature=related
http://www.youtube.com/watch?v=lqYYg8sFve8&feature=related

http://www.youtube.com/watch?v=xqUxV79N4i0&feature=related




[This message has been edited by Dnj (edited 09-20-2008).]

You are 100% on the mark Donny! The current status of the Audya is living proof! AJ is the "Whole" support staff?? Love their products though!

JC.....yes I have owned & performed with so many Ketron products & never had a problem.
AJ & Dan O were always there for me of which I am very grateful for their support & friendship through the years. I understand they are a smaller company with a very good product worldwide, but a bit more support just in case would surly benefit & build confidence to many users & perspective buyers for sure.

..Best guess I've heard lately is January.
Try the Ketron USA site.
DonM

http://www.ketronus.com/demos.php

[This message has been edited by Dnj (edited 09-20-2008).]

At the Ketron Italy website the link to more info about the Audya says 12/03/2008 in the link. Maybe that is referring to when it will finally be released.. hopefully.

If it is released in early December it will be about 2 months "after" the Tyros3 will have been released if what Steve Deming said about the T3 release i.e. "two weeks" is correct for when the T3 will start showing up in stores.

I can't imagine Ketron going ahead and releasing the Audya at the astronomical price of $5,100. That's the street price I might add. It will have to be pretty astounding to make any dent in Yamaha T3 sales which will be flooding the market in two or so weeks. I know Donny already has his eye on the T3 and will probably be one of the first ones in line to snag one. As well as up to 50% of other members on the Zone too. They can smell the plastic now.

Best,
Mike

It’s interesting the differences between the US and the rest of the world.
The US has higher pay and lower prices then most other countries, yet when it comes to arrangers they aren’t prepared to use the surplus cash to buy the top models.
Contrast this with the rest of the world where TOTL arrangers sell buy the truck load.
As to DNJ getting a T3, then at the last count he had a T1, which means nothing he has can be used on T3, (They can’t even be converted) and I can’t see him spending weeks setting up a new board. (Which the T3 is, and not as some people seem to think, a minor update)

Bill

Surplus cash?

Have you even read the news this week? Our government just decided to take $3,500 out of the pocket of every single taxpayer in the USA to bail out a bunch of stupid, greedy, irresponsible mortgage and money managers. And this is only the beginning...

There goes MY T3!

BTW, it's very telling that when our government tries to bail out POOR people, it's labeled 'socialism' (which Americans can't tell from communism! ), but when that same government bails out RICH people, it's called a 'bailout' and appears perfectly fine with Washington.

As if we really NEEDED any further proof as to their core constituency

You're sadly mistaken if you believe any instrument that costs in excess of $3,000 is going to flood the market. Tyros 3 sales will be good but by no means will they be stellar. Anyone who sells high end audio and music gear can tell you first hand that selling any instrument over $2,000 is not an easy task. Each increase in price makes it even more difficult to sell the item. With todays economy being so bad selling high end products has nearly become like a ghost town.

Ketron will have a difficult time selling the Audya but not because its not worth the money. The price range the Audya falls within already puts it out of reach of all but a few people who are willing to spend that kind of money on a professional product.

While many people will say that they will spend their money on a product that does what they need even if the price were higher, talk is cheap. There are already many fine TOTL arrangers available today that can do more than what the Tyros 3 can but I don't see many people stepping up to buy them. Why? Because they cost well in excess of $3,000. In this market PSR-S900's, PA-50's, and their like abound and for one simple reason, they are cheap and cheap sells.

I'd be interested to see a show of hands of anyone here who owns an arranger, workstation, or other TOTL keyboard that costs in excess of $4,000. I'll bet there are few of us. Now how many here own an instrument that costs in excess of $6,000, $7,000, $10,000 or beyond? Once you get into that realm there are but a few owners in existence.

Well...as good as the products may be...The level of ( lack there of) of support from both Wersi and Ketron IN THE USA is the reason I will not buy one.

If that changes...then we will see.
They just don't care about USA users.
And that's OK if that is there business decision.

Lee

This mirrors my own thoughts....love the products but the support concerns me. NOT the ins and outs of playing it, but repair service. With my Roland, I can go right up the street, they pull out their schematics and have it back to me in a week (24 hours if I want to pay extra).

I never quite got a clear understanding of "what happens if a Ketron unit goes down?" Can any local repair shop fix it or does it have to go back to Ketron and ultimately to AJ?

That wouldn't stop me from buying, but I'd have to consider a MidiJay as a backup.

Comments, please, on what one is up against if a Ketron unit malfunctions?

Good question?? When the previous owners had it you could send it there (New York) or a repair center could call and get the schematics, I think? I have a dealer here locally, who is also a good friend, he would take care of any problem. To the point of those who own a "Major" name product ie. Roland, Korg and Yamaha you can go almost any where.
From what I have heard the new distributer (Brooklyn, NY) is reliable and very interested in the support and promotion of the Ketron brand.

What I meant by "flooding the market" was simply of Yamaha shipping their first bunch of Tyros3 to market worldwide. OTOH, the Ketron Audya (if Ketron ever releases it) will find a very limited audience; with one reason being that Ketron is a relatively unknown keyboard company when compared to the likes of the Big Three i.e. Yamaha, Korg, and Roland, and therefore they will find "limited" opportunity to introduce the Audya in large number 'anywhere' on God's green earth. The other reason is the astronomical price tag attached to the Audya, which contrary to popular opinion, will ultimately fail, in my opinion, to convince most arranger keyboardists to empty their wallets, bank accounts, and/or take out a 2nd mortgage on their homes to purchase one. There will be a few that do just that and proceed to get the Audya (if Ketron indeed actually releases it) , especially if it is the bees knees in form and functionality - and, of course, if it sounds stellar too. ME?? I will take a wait and see approach and if the reports come back that the Audya is indeed the arranger to beat all arrangers (including the T3, PaX2PRO, etc.) then I will wait until Ketron drops the price a couple grand or so and then probably proceed to snag one. I might have to wait 2 or 3 years before Ketron drops the price that much but as the old saying goes "I've got more time than money." And that goes for rest of us as well, especially if we all live to at least 100, eh? Besides, I think the only reason Ketron is charging an arm and "two" legs (and a left ear lobe) for the Audya is because of the problems they ran into while trying to perfect the new technology that will be one of the hallmarks of the Audya i.e. randomization of auto accompaniment. That, and introducing real Audio backing tracks used in conjunction with auto accompaniment.

Ketron, in my opinion, ran over budget "BIG TIME" and the only way to recoup such 'losses' is to gouge the consumer. I know, I know, it's a nasty job but somebody has to do it right? So that's why the Audya, in my opinion, is in the stratosphere price wise. I reckon they think that since Korg was able to get away with it (to an extent anyway) that they will try their hand and do likewise and hope for the best. We'll see if they succeed or not but I have my strong doubts. And I won't hold my breath waiting for the answer either.

Best,
Mike



[This message has been edited by keybplayer (edited 09-21-2008).]