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#197335 - 11/13/02 02:48 PM SD-1 Repair
philh Offline
Member

Registered: 10/15/02
Posts: 33
Loc: Houston, TX USA
I've finally convinced myself to send my SD-1 out for repair. The problem of not turning on has happened twice already (in the last month). There is also a problem with the microphone (micro 1). When it is set to "ACTIVE", there is a continuous "ticking" sound coming out of the speakers.

I have upgraded to 3.0b OS.

Can someone give me some information on how to go about sending out the SD-1 for repair? Who should I contact? I live in Houston, Texas.

BTW, I bought this keyboard as "used" from an individual.

Thanks.
Phil

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#197336 - 11/13/02 03:23 PM Re: SD-1 Repair
Scottyee Offline
Senior Member

Registered: 12/01/99
Posts: 10427
Loc: San Francisco Bay Area, CA, US...
Call Ketron USA in NY

(800) 734-5418
or
email: bellsolton@aol.com

Good luck,

Scott
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#197337 - 11/13/02 07:39 PM Re: SD-1 Repair
philh Offline
Member

Registered: 10/15/02
Posts: 33
Loc: Houston, TX USA
Thank you, Scott. I'll do that tomorrow.

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#197338 - 11/13/02 07:47 PM Re: SD-1 Repair
Scottyee Offline
Senior Member

Registered: 12/01/99
Posts: 10427
Loc: San Francisco Bay Area, CA, US...
Phil: Please 'keep us posted' on the status of the problem, and if/how it was resolved by Ketron USA. Good luck.
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