Stephenm52
Senior Member
Registered: 04/13/05
Posts: 5126
Loc: USA
Just got my G70 today I noticed that the top of the display on the LCD color screen seems to be cut off. Other than the contrast control there does not seem to be a way to adjust.
Is there?
In the left corner of the screen seems there is a small orange shaped triangle. Some of the displays depending on what screen your view are more cut off than others. When at the main screen the top of the tempo numbers and measure count are partially cut off. Anyone experience this ?
[This message has been edited by Stephenm52 (edited 06-25-2007).]
George Kaye
Senior Member
Registered: 11/24/99
Posts: 3305
Loc: Reseda, California USA
I'm not at my store right now to give you the directions, but there is a way to calibrate the touch screen if I'm not mistaken and this might correct the problem. I've never seen anything like you are discribing on any G70 screen. Check in the owners manual for calibrating the touch screen. George Kaye Kaye's Music Scene Reseda, California
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George Kaye Kaye's Music Scene (Closed after 51 years) West Hills, California (Retired 2021)
Registered: 05/26/99
Posts: 9673
Loc: Levittown, Pa, USA
Stephen, what version OS is running on your G70..Try re-installing the OS version..especially if it is version 1.0 ..even 2.0..Version3 is where you want to be eventually..Maybe the new install will correct the screen..Worth a try , anyway..
Stephenm52
Senior Member
Registered: 04/13/05
Posts: 5126
Loc: USA
Quote:
Originally posted by Fran Carango: Stephen, what version OS is running on your G70..Try re-installing the OS version..especially if it is version 1.0 ..even 2.0..Version3 is where you want to be eventually..Maybe the new install will correct the screen..Worth a try , anyway..
Fran, I'll give a try later tonight. It does have OS 3 on it......yea, I agree it's worth a try. Thanks
Registered: 05/23/07
Posts: 24
Loc: Moita, Portugal
I own a G70 since its launching (yes, since version 1 up to version 3, and never had complains regarding this amazing board) and never noticed such a problem in my screen. I would say that if you don't solve this after trying the previous recommendations, your board has a malfunction and Roland should repair it.
And if it already at OS3, I wouldn't downgrade and upgrade again... Just take it back to the dealer and get another one. I had a screen problem and misaligned keys on my first G70. Dealer replaced it on the spot.
No problems with the new one...
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An arranger is just a tool. What matters is what you build with it..!
So it's not new. I would still wait and see whether Søren can get a back-channel answer before you start downgrading. To be honest, this feels more like a physical problem than an OS one, especially as we have never seen this problem at roland-arranger although there have been other, different issues occasionally...
[This message has been edited by Diki (edited 06-26-2007).]
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An arranger is just a tool. What matters is what you build with it..!
Stephenm52
Senior Member
Registered: 04/13/05
Posts: 5126
Loc: USA
Quote:
Originally posted by Diki: OK, just read the post at roland-arranger.com...
So it's not new. I would still wait and see whether Søren can get a back-channel answer before you start downgrading. To be honest, this feels more like a physical problem than an OS one, especially as we have never seen this problem at roland-arranger although there have been other, different issues occasionally...
[This message has been edited by Diki (edited 06-26-2007).]
I think you nailed it I did an OS3 update even though it had OS3 on it. Screen is still not aligned. I'll wait to see what Soren's sources have to say.
The Roland-arranger.com user club cooperates directly with Roland. We can communicate directly with ROland via our backchannels, which makes the roland-arranger.com user club very unique!
It is fact possible to calibrate the screen. The procedure is described here .
Stephenm52
Senior Member
Registered: 04/13/05
Posts: 5126
Loc: USA
Quote:
Originally posted by weissefar: The Roland-arranger.com user club cooperates directly with Roland. We can communicate directly with ROland via our backchannels, which makes the roland-arranger.com user club very unique!
It is fact possible to calibrate the screen. The procedure is described here .
Good luck
Thanks for the link Weissefar I recalibrated the screen, but it DID NOT correct the problem. Not what I was expecting from the G70. It's built like a tank, in all honesty I would expect that from a brand that's not constructed as well. Since it was shipped to me with a fully functioning screen it's now time to contact the shipper as it was insured. I'll also be contacting a Roland service center.
[This message has been edited by Stephenm52 (edited 06-27-2007).]
This is a 'one-off' problem, Stephen. We have never come across this in over two years of posts at the Danish G70 Club and roland-arranger.com, so I think it is hard to use this ONE occurrence to slam build quality of the G70...
Was it shipped in it's correct packing case, and was that damaged when you received it? Are there any signs on the G70 itself of impact damage or rough handling?
If they drop just about ANY keyboard, bad things can happen...
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An arranger is just a tool. What matters is what you build with it..!
Stephenm52
Senior Member
Registered: 04/13/05
Posts: 5126
Loc: USA
Quote:
Originally posted by Diki: This is a 'one-off' problem, Stephen. We have never come across this in over two years of posts at the Danish G70 Club and roland-arranger.com, so I think it is hard to use this ONE occurrence to slam build quality of the G70...
Was it shipped in it's correct packing case, and was that damaged when you received it? Are there any signs on the G70 itself of impact damage or rough handling?
If they drop just about ANY keyboard, bad things can happen...
Diki it was shipped in a Gator case with padding, then the UPS depot actually packed it up in a box for shipping. I agree if it was thrown around that could certainly cause damage to the screen. The box it was shipped in had no punctures in it and was completely sealed. I have filed a UPS damage claim someone's going to make an on site visit to inspect the package it was shipped in and the keyboard. I have also so talked to the local authorized repair center to make plans to drop it for repair after UPS makes its' inspection.
Yes, I hope this turns out to be an easy fix (or at least UPS take care of whatever repair bill it takes).
Please keep us posted about how this progresses. I for one would be VERY interested to know what RolandUS charge for a screen replacement (if this is what it takes) or how expensive the work is... I play outside in the Florida sunshine a LOT, and despite taking major precautions to avoid direct sunlight on the screen, often worry about what the bill will be if I have to replace it...!
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An arranger is just a tool. What matters is what you build with it..!