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#15094 - 03/02/04 12:11 PM
OT...Does apply to GEM though...
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Member
Registered: 03/08/01
Posts: 640
Loc: Cottage Grove, MN, USA
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Hello all, I found out why I couldn't download the latest OS for the WK8SE from GEM's web site. A security patch for IE that came out in early February removes the feature or ability that allows a username and password to be embedded into the URL. Here's what I mean, if we were to go to GEM's (Italy) website, navigate to the Download section of the WK8SE and click on the link to the new OS, we would get the following URL: http://uuser003:gem@storage.generalmusic.mysam.it/Public/Downloads/GEM/OS/wk8se/wk8se_280600.zip Notice the beginning of the URL, the "uuser003:gem" part. This is the username and password that is used to allow access to the GEM storage server holding the wk8se.zip file. Before MS security patch 832894, this syntax would have worked. But for a lot of us Windows users that are set for automatic updates, this feature was removed. Sure, you can strip out the username and password and submit it manually to the following URL: http://storage.generalmusic.mysam.it/Public/Downloads/GEM/OS/wk8se/wk8se_280600.zip Username = uuser003 Password = gem But how many folks are going to know to do that? Another way would be to do what the following MS Knowledgebase article suggests: http://support.microsoft.com/?kbid=834489 I've already informed the web programmers here at work that they might be re-coding some web pages if they were using this style of embedding. Bottom line is, I got the new OS for the WK8SE and I will load that into my WK8 soon (with fingers crossed). mike
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#15103 - 03/04/04 06:01 PM
Re: OT...Does apply to GEM though...
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Member
Registered: 02/06/04
Posts: 817
Loc: Ohio, USA
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Originally posted by msutliff: Hello all,
I was hoping that maybe Dave or Paul would have commented. They didn't and I wonder if that's a sign.(?)
mike Mike, Sorry that I did not jump in here sooner, but I am traveling and it is sometimes hard to get the time to visit the forums. I do try to answer inquires as fast as possible, those that come through the GEM support e-mail address as well as those on this and other forums. I am not sure what you meant by your comment, but rest assured that Paul and I and everyone else at General Music are working very hard and things are just great here and getting better every day, so please let's stop these kind of destructive comments here and now. OK? Anyone with an operational question on a GEM product is welcome to send an e-mail to support@generalmusicus.com. These messages are delivered directly to me and I will check these first if I am running short on time. If you have issues not relating to a normal product support inquiry, feel free to ask me and I will direct you to the proper contact. As for the software upgrade issue, I will have to contact Italy and find out why you are having difficulties. I will post the results just as soon as I get them. Best Regards, Dave McMahan
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