I got another answer to the 'where are you guys?' question:
To: Casio Hardware Support
Subject: Re: What has happened to the Forum
Will Casio take an active part in the forum? That has been the most disappointing part of the Forum...that no Casio representatives ever take part in the post. There are lots of times that users want to get direct input from Casio, and all the forum users would be able to learn from the post. Please consider getting involved with the 'day to day' operation of the forum. In the past, when we ask for this...we have either gotten 'no reply' or a 'pass the buck ...it's not my area, so I don't care' response.
Respectfully, Jim Wintringham
Thank you once again for the keen interest shown in our Music Forum. I am sorry to hear that you have had some negative response from us in the past, I have forwarded your e-mail to our National Sale Manager Mr. Tim Gould who will look into your positive suggestions.
Hardware Support & Training Manager
Operational Services Division
Casio Electronics Co Ltd
Unit 6, 1000 North Circular Road
London NW2 7JD
Phone +44 (0)208 452 7253
Fax +44 (0)208 453 7928