Hey Tim,

That`s great !!

Sounds like you are going to get a fair deal , good for you.

I`m glad to hear that the store you bought it from is helping out ! Chris sounds like an a-ok guy.

A new gig bag , that`s A-OK

Best of luck , and please keep us informed , thanks.

Take care,
Gary

Gary,

I'm just a clinician/ demonstrator, and I have absolutely no influence over how/where instruments are shipped...as I said one time before, I'm a very small spoke in a very big wheel.

I am only allowed to deal with Canadian customers.

I wish I could explain why there are no defective units in Canada...all I can say is, there isn't...if there was, I'd have to be told so I could prepare for dealing with customers who needed assistance,. or had any questions.

I have spoken to Tim by private e-mail.

It is not my function to deal between dealer and factory...that is the job of the Yamaha area representative.

I answer to the rep...he hires me for gigs.

That's how it works here in Canada.

Ian

Hi Ian ,

Thank you for the clarification , I do remember you saying a few threads ago that you weren`t really connected in a huge way with Yamaha.

I still think it pretty cool !!

Do you ever get the skinny on new boards being released ?

I know you thought the I was fairly close with my thoughts and spec`s for the Tyros 3.

Take care,
Gary

I wouldn't be surprised if Yamaha ate the shipping costs instead of Alto Music. Since these have been defective products from the factory it is Yamaha's obligation, in my understanding, to reimburse the retail go-betweens during the return/exchange process(es).

Well one thing for sure, Yamaha is not being in any way reluctant to get this matter settled - and finally resolved hopefully.

I really hope for your sake it finally is Tim. The S900 is really a great sounding little board.

Best,
Mike