... again, thank you ....
I just spoke to one of the 'techies' in the office and he suggested just taking the tower to PC World, explain the problem and let them handle the back-up, restore of the OS, etc. ...
When I mentioned that I was un-installing sp2 his comment was "you're a braver man than I .... " .. hopefully I didn't do too much damage ...
t.

[This message has been edited by tony mads usa (edited 01-18-2005).]