Hi John,

You don't say which operating system you are using. I have an AMD64+ Dual processor PC, but still using Windows XP 32 and all of the Technics software (Jukebox 2.4, Song Manager, and Audio Recorder) work fine. I haven't tried XP 64, but did run into problems with Vista on the laptop. If you are not running XP 32, I suggest you right click on the Jukebox icon, select Properties, and, under Compatibility, select Windows XP 32 and see if this will fix the problem.

Len