A couple of things to start with RC.
1. Whilst loading the SD Jukebox software you are asked to point the programme at the USB port where the Panasonic Card Reader will be found...usually D: or E: - did you do that correctly?
2. The programme seems to be only able to handle SD Cards up to a maximum of 1GB - so if you're trying to use a larger size SD Card then purchase a smaller one...anything up to 1GB
Hope these comments help...I have used SD Jukebox a great deal to great effect.
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