Hello Scott,

A friend of mine had a similar problem on her KN5000 and had to return it to the dealer for repair.

You are correct in that the action of lifting and lowering the display over a period of time affected the connections between the display and the main body of the KN5000.

It was repaired free of charge but may have been within the warranty period.

Hope you get it fixed soon as the only likely result is for it to get worse!!!

Best wishes from "middle" England.

Tony Cotton