Hi Bill, just received an email from Heather, and she assured me that she will speak to the Manager of the hotel first thing tomorrow about what looks to me like a MAJOR SCREWUP on the part of the hotel.

In the meantime, trusting that the issue gets resolved, I'm really looking forward to finally meeting you and Joan Banfield in person, seeing Roger again, as well as meeting all the other attendees. I just hope we all don't end up having to play our keyboards & sleep outside with the GATORS !

- Scott
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