I can only add to what Bebop has said. Our local Keyboard club ( Keyboard Capers, Swindon UK ) exists to try and let people help each other with the "techie" details of their keyboards. What I constantly find is that you can help people to get greater enjoyment from their instrumnets by demonstrating some quite basic functions in a step-by-step fashion. I thought at first that this would be regarded as patronising, but it is so rewarding to hear people say "Oh I didn't know you could do that - I must get home and give that a try". It took me a while to realise this. This is a classic interpersonal communications issue and it definitely helps if both parties know where the other is atsrting from.
These boards are so complex, and the standard manufacturer instruction manuals so pathetic, that many owners are not even aware that certain things are possible with the board, never mind how to activate them. On an international forum such as this, where face-to-face communication is not possible, it's also important to recognise that English is not everyone's first language, to say nothing of the occasions when the differences between US and UK English trip us up.
These boards are not cheap, and its such a shame when people can't get the full benefit from them simply because no-one has taken the time & trouble to show what is possible.
Thanks to all and lets keep helping each other. You never know - it may catch on as a way to live in other ways as well !
Here's hoping
Keith