Hi Matti,

I am very disappointed to hear that you are not able to get your 'HD-Tech Manager' software to work with your current PC computer configuration.

I have the 'HD-Tech Manager 5000' software installed on my old 133 mhz Toshiba 'Satellite Pro' laptop and it works fine. It is connected to my KN5000 keyboard via the laptop's parallel port with the parallel port set to: 'standard-Bi-directional' mode.

I have run both the earlier 'HD-Tech Manager 5000' version 1.44 as well as the current version 2.0 and have not experienced problems.

Matti, you say that you are waiting for a new 'driver program' for your HD-AE5000 Manager. Are you speaking of the HD-AE5000 OS (current version 1.15i) which is installed into the KN5000 keyboard itself or a specific 'driver update' for the 'HD-TechManager 5000' software program located in the PC computer? Matti, have you spoken directly with Roland Schmid ((+41)-41-922 03 14) at Keysoft Service concerning your port configuration problem? I have found the quickest way to get questions answered and issues resolved at Keysoft Service is to speak to or sent email directly to Roland Schmid.

My chief complaint about the 'HD-TechManager 5000' software program is the slow file 'transfer rate' between the PC and the KN5000 keyboard. I heard that a new 'HD-Tech Manager 6000' is currently being developed that will no longer rely on the 'slow' Parrallel Port but instead support a much faster port (USB or serial?) to speed data transfer rate. Unfortunately the new KN6000 version of 'TechManager' will not be able to be used with the KN5000 keyboard.

I am most concerned about your issue Matti because I also want to eventually purchase a new faster PC and need to make sure that the 'HD-TechManager 5000' software will be able to run on it. Please keep us posted on your latest developments.

Warmest regards from California (San Francisco Bay Area),

- Scott