Hi Audrey,
Check that the volume slider at the bottom of the WMP screen is fully to the right and that the 'MUTE' button, to the left of the slider is not pressed.
Check your email for a picture......



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Willum
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Willum

After silence, that which comes nearest to expressing the inexpressible is Music.
Aldous Huxley
( especially when the music is played on a KN7000....)