Mike he's the real deal, very down to earth. I was fortunate enough to meet him and attend a Clavinova CVP 709 workshop in Orlando, Floirda in 2015. He and product manager Ben Harrison were there and all 5 of us enjoyed the workshop, they even bought us all coffee. He played a fantastic rendition of "It's Impossible," he started it just playing piano solo then turned on the arranger features of the CVP709.