Hello whcanetoad,

The first thing I would do is look to see if I have the latest firmware. I say this because sometime ago I & others had a keyboard that 'hung' on certain instruments and Yamaha quickly produced a firmware update that has dealt with this problem.

For your information my Tyros5 currently has - Program Version 1.13 - on it which I think is the latest one.

If your T5 is below that figure, then you need to download the latest version from Yamaha. Their web address is:-

http://download.yamaha.com/

Hope this helps - Audrey T