I really like this one place I play......great audience, beautiful huge brand new senior independent living complex, incredible Yamaha Grand piano, perfect acoustics in the auditorium, and so forth. I like the place and the people like me. Now the problem.
I've played there 6x in the last 2 years and the AD always gets a good report (I ask her each time).
The problem is she doesn't return my phone calls to book me again. Up to now, I called and called until I get her and it's like "Oh hi Mark, we always get good reviews on you...can we book you again." I just take the booking and forget about thinking is she "all there?"
This time I can't get through at all...no return calls...nothing.
Now, coincidentally, this particularly AD transferred from another place I'm still playing at. I had the same problem there with her. Been there 20 years and I still had to beg for a return call each time.
In short....how would you handle this? My thoughts are
(a) find out who is the head of the "entertainment committee" (one of the residents)and confirm that she wants me back
(b) go over the AD's head and talk to administration about the AD's manner of handling entertainment (not returning calls from entertainers who are asked to come back by the residents).
I'm half annoyed about the above situation and really annoyed about how AD's in general are doing their jobs these days. This is going on a month now and it's draining me with these AD's how they work....if at all.
My solutions are bordering on this is a "lose lose" situation if I step out of line and go over her head.
Before I act, I thought I'd run this past you guys to see if any of you have a better solution (please, no "give up the account" solutions).
Thanks
Mark