I wanted to add to this thread even though the only problem I have with a kn7000 is the fact that I don't own one!!! .... but you guys are soooo right about Eddie ... while I haven't spoken to him in quite some time, when I first purchased my kn6000 I think he got to the point where he recognized my voice on the phone .... he is a WONDERFUL resource and really makes you know that he is truly interested in your problem or comments...
t.