I pressed the link from my location in North America and it is the Yamaha UK site. I see the icon banner on the bottom left for the free S970 expansion packs. When I press the link, I get, " page not found ". I guess Yamaha removed the link.

I think these were issues of non-qualified owners making up a fictitious account to try to redeem the code to download the free expansion packs. I believe UK s970 owners got a promotion code to qualify for the free packs when registering their keyboard. Too many non-qualifying owners tried download the packs after finding out the code, something like FREEPACK.

Legitimate UK owners with the free pack offer should probably contact Yamaha directly for instruction how to redeem their free packs.

Marcus