Sadly, that's the way it is. I go to Guitar Center occasionally, because a former guitar student and son of a friend works there. He goes out of his way to be helpful to the"old man".

Sweetwater has a good approach. I have an assigned person, who follows up on all details. I get photos of instruments
I'm interested in, and assistance with any problems.


ZZounds is the WORST. An endless number of emails...sometimes more than 5 a week after a purchase. You have to opt out every time you order.

TERRIBLE way to do business.


Russ