Tony, Yamaha is one of the few companies that has always done this. Not only have they done it several times, even on the forums, with arranger keyboards, but they also do it for owners of other Yamaha products, outboard motors, jet skis, guitars, you name it, and they want to know how to make it better. As a prior owner of a Yamaha outboard motor, I can tell you they have the best of the best, I really loved my Yamaha 12 String Guitar, and after registering both the motor and guitar for warranty I received a lengthy questionnaire about both products, which I promptly filled out and sent back to them in a postage paid envelope they supplied. However, if you don't fill out the warranty information and mail it in, they have no idea who purchased their products, or why.

Cheers,

Gary