Tony
There are a lot of "Fix-it" software programs being promoted out there...including Fix-My-Pc advertised on TV. It pays to run searches (Google or your choice) on all such programs. Most are not what they appear to be and can do more damage than good. Many are scams that will hold your computer hostage until they drain your wallet.
I know you talk with Gary. He knows all my tools. Give him a shout.
Eddie