Audya is a very nice well thought out great sounding arranger KB....I enjoyed playing it even before it was even introduced at the lab in DE., I owned and performed with many Ketron units also, never had a problem, but its that "just in case' scenario that worries people,....IMO it's the "service and support, availability worldwide," that Ketron needs to address,...a revamping is needed and that coupled with some good PR work to put them on track again.