I cannot find any parts for a GEM WK8, can someone please help me? I am in Greece and I need the Rotary Encoder for the Tempo change Part Number 110254, I also have relatives in the US so I can have it shipped C.O.D

I tried Artie Specht,Operations Manager GeneralMusic US,he promised me to send them C.O.D and after that promise no more communication from him, I must of sent him over 20 emails, after that and nothing. I tried calling him with no luck no one picks up a phone in General Music US.

any help would be appreciated,

Currently main setup on stage are:KORG PA4X