Mine arrived DEAD! It appeared to have been used, scratched up display and lens, nothing worked. I called customer service, they apologized, emailed me a prepaid return label and I sent it back via UPS yesterday. They said they would send me another one as soon as it arrived at their return facility.

Gary cool
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PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!

K+E=W (Knowledge Plus Experience = Wisdom.)