Hi Ian
The poor reliability issue is IMHO only rumors and nothing more. I had no prolems with my Audya so far. The first dealer I spoke to said "don't buy it, it's full of bugs etc.", but it was not. I think it's a shame if Ketron has to go out of buisness because of those rumors.
If they are only rumors, Nielshs, then that is a shame.
The dealers I spoke with were quite hesitant to bring Ketron in, especially when they already have product that sells very well, has factory support with clinician help available before
and after the sale, and has very few, if any, issues of reliability, rumored or otherwise.
What can Ketron do to eliminate these rumors?
Ian