Scott,
First and foremost, the specific file must be used to create a music finder entry. If it's a third-party style and there is no MFD entry in place--nothing will show up. If the entry was created using the MFD, all of the MFD areas must be selected, Genre in particular. I just went through this with the owner of a T4 this past week. If you need me to walk you through the process over the phone, give me a call.
Gary

_________________________
PSR-S950, TC Helicon Harmony-M, Digitech VR, Samson Q7, Sennheiser E855, Custom Console, and lots of other silly stuff!
K+E=W (Knowledge Plus Experience = Wisdom.)